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December 27, 2013
Contact: Mike Sakal, Public Information Officer         

Office:  623-882-7053;

Look for it (in the mail): Goodyear Citizen Survey


Check it out, fill it out and return

Click here to read in Spanish


Are you happy with where you live and about the services you are receiving from the city and the amenities it provides you?

A number of Goodyear residents soon will have a chance to provide answers to questions relating to those topics. By completing the National Citizen Survey, city officials can gauge how satisfied or unsatisfied residents are with the city. Your answers – which can be returned to the sender at no cost - will help provide city leaders direction of what is working and possibly what needs to be improved.

Beginning in January, the National Research Center of Boulder, Colorado, which partners with the International City/County Management Association, will be mailing the survey to 3,000 randomly-selected Goodyear households. The survey will be seeking public input to questions on the city’s behalf relating to quality of life, the caliber of services residents are receiving, and its opinion of its local government.

A pre-notification postcard will be mailed the week of Jan. 3, letting people know that the first mailing of surveys will be mailed the following week. A second mailing of surveys will go out January 17. The National Research Center will analyze the data it receives for a report to be released sometime in late March, 2014 explaining the methodology in its findings.

The survey, which is conducted every two to three years, also can help City Council members decide on various issues as well as help the city determine its demographics and establish benchmarks to compare them to other cities. When the next citizens’ survey is done, it also can serve as an analysis for revealing trends.

Thomas Miller, president of the National Research Center, which has conducted surveys for more than 350 municipalities throughout the country, spoke during a Goodyear City Council work session on Nov. 18. He explained the importance of the survey.

“Are you creating a place where people want to live, not just have to live?,” Miller asked. “Across the country and here in Goodyear, what staff would like to do, is create a place where people want to live. We want to give you a sense of how that’s going. We want to emphasize the big picture instead of burying the city in hundreds and hundreds of data points.”



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City of Goodyear • 190 N. Litchfield Road • Goodyear AZ 85338 • Phone 623-932-3910 • Toll-Free 1-800-872-1749