customer-service

web-icon-start-service     web-icon-stop-service    web-icon-online-billing    web-icon-ebill 
Start   Stop   Pay Your   eBill
Service              Service              Utility Bill              (Register)

 

Have a damaged trash or recycle can you need to report?  Try the Report a Service Issue link on the right hand side of this page.

City Introduces New Utility Billing System

The city of Goodyear Finance team is ringing in the New Year with a new and improved Utility Billing system that offers customers the convenience and flexibility to manage their accounts online. Some of the enhanced features include a comprehensive Account Summary; the option to link several accounts under one email/user ID; the option to submit a Change of Address form; and the option to set Bill Delivery Preferences.  

As part of the transition to the new system, customers may need to enroll in the new system and/or provide information again. Please note, all auto pay credit card transactions in the current system will be discontinued after. Additionally:

•    Customers who currently auto pay via credit card will have to enroll in the new system

•    Customers who are registered in Click2Gov will have to enroll in the new system

•    Customers who currently auto pay via a checking account (Surepay) require no action

The city of Goodyear will send an email to all of its customers registered in Click2Gov with detailed instructions on how to enroll in the new system, and customers who are currently enrolled in the credit card auto pay will receive an email with instructions for setting up auto pay in the new system. 

Questions? Please contact customer service at 623-882-7887.