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Business Safety Tips

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Tips to Keep Your Business Safe and Secure

PREVENTING ROBBERY

 bussafety1Cash Handling

  •  The customer service area should be clearly visible from the street. 
  • Don’t count cash in front of the public.

  • Leave your cash register open and empty after closing.

  • Change your cash handling procedures on a regular basis – such as days and times of banking

  • Don’t carry cash in a marked bag.
  • Clear excess cash frequently and randomly.  

bussafety2Alarms and Locks

  • Use good deadlocks, safes, and alarm systems.
  • Place “duress or panic alarms” near the register and store room where they can be discreetly and safely activated.
  • Fit electronic sensors that emit a sound when someone enters or leaves the premises.

bussafety3Windows and Doors

  • Window displays and shop fittings should not be obstructed with advertising material.
  • Make sure “Staff Only” doors/areas are kept locked to restrict unauthorized access.
  • Light the inside and outside of your business, especially around doors and windows.

bussafety4Store Design and Lighting

  • Check the layout of your store, eliminating any blind spots that may hide a robbery in progress.
  • Limit the height of shelving or displays – make sure staff have a clear view across the premises at all times.
  • Identify possible hiding spots for burglars and install security lighting with automatic movement detectors.

PREVENTING SHOP THEFT

  • bussafety5Prominently display a sign saying that bag inspections may be carried out.
  • If you need to conduct a bag inspection, politely ask the customer to open their personal bag.
  • If they refuse, ask them to leave the store or if you are certain they have stolen something, call the Police.
  • Dressing rooms should be watched at all times and limit the number of items taken in.
  • Design the exits of the business so all persons must pass by security personnel or store employees.
  • Use mirrors to eliminate “blind spots” in corners that might hide thieves.
  • Use cameras, closed-circuit television or one way glass to observe all areas of the store.
  • Ensure price tags cannot be removed or switched.

PREVENTING FRAUD

bussafety6Petrol Station Drive-off’s

  • Install a prepay system – pay first and then pump fuel.
  • Install a camera system which allows for close-up images.
  • Pump visibility is important – make sure pumps are visible from the counter.
  • Be careful with quick exit points/avenues from the pumps to the road – they increase the risk of drive-off’s.

bussafety7Credit Card Fraud

  • Train employees to check the signature, expiration date and signs of tampering on the card.
  • Ask for photo identification such as a driver’s license or passport.
  • Look out for customers who try to rush or distract the cashier or have no identification.

bussafety8Counterfeit Notes

  • Feel the bill. Most people who handle money a lot can identify a lower-quality fake bill instantly just by touching it.
  • Genuine currency has slightly raised ink that's produced in the intaglio printing process.
  • Compare the bill with another of the same denomination and series.
  • Look for colored strands in the paper. All U.S. bills have tiny red and blue fibers embedded in the paper.
  • Hold the bill up to the light and look at the watermark. The watermark portrait should match the printed one (this is very important: bleaching & reprinting low value currency is a common scam).